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Complaints, Praise and Damage Claims

The Van Buren County Road Commission welcomes and encourages all input, including praise, questions, concerns, and complaints from the public. In order to better address the issues which we may receive, the motoring public is asked to direct all issues to the Administrative Office:

Van Buren County Road Commission
325 West James Street, Post Office Box 156
Lawrence, Michigan 49064
Phone: 269-674-8011
Fax: 269-674-3770
E-Mail: vbcrc@vbcrc.org

Normal Office Hours: Monday thru Friday 7 AM to 4 PM
Emergency after hours call the Van Buren County Sheriff Dept. at 269-657-3101, or dial 911.

Van Buren County Road Commission personnel will make every effort to respond to your request as promptly as possible. Please be sure to include all of the following information, and be as detailed as possible in your explanation as to what the situation is, and the exact location:

Name, Address, Phone Number
Location (be specific, including township)
Service Request
Comments


To download a Service Request, please click HERE.  The Request can be faxed to (269) 674-3770, or emailed to vbcrc@vbcrc.org.  Or you may call the office at (269) 674-8011 with the information. 

 

FILING A DAMAGE CLAIM

If you are seeking compensation from the Van Buren County Road Commission for bodily injury or property damage, please complete the Claim Form (see link below) and return it (with any attachments) to our office located at 325 West James Street, Post Office Box 156, Lawrence, Michigan 49064.  Your claim will then be forwarded to our claims administrator, Specialty Claims Services, Inc. For processing.

Claims filed with the Van Buren County Road Commission are decided on a case-by-case basis by the Claims Staff at MCRCSIP and are adjudicated based on Michigan state laws.  The Van Buren County Road Commission has no authority to independently settle claims.

If your claim for damages arises from an alleged defect in a road under the jurisdiction of the Van Buren County Road Commission you must comply with all provisions of the attached statute, MCL 691.1404.  Failure to fully comply with all provisions of the statute will result in the denial of your claim.

Instructions for Filing Claims, Claim form, and MCL 691.1404 (Statute)