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Automated Phone System
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The Friend of the Court has an automated telephone system called the Interactive Voice Response System (IVR). The IVR is available to clients 24 hours a day, 7 days a week. You may obtain information about your case, including:
- PAYMENT INFORMATION
Last Payment & Balance
Last 3 Payments & Balance
Report Lost or Stolen Checks
Direct Deposit Sign-up or Changes
Last Month's Payment Summary
- ENFORCEMENT INFORMATION
Show Cause Hearing Information
Income Withholding Information
- REQUEST FOR FORMS
Choose from the list of available options
Forms will be mailed in 1-2 business days
The FOC staff wants to be available to answer your questions, so information available through the IVR must be obtained there.
HOW TO USE
A. Dial 269-655-1946.
B. Select 1 for English or 2 for Spanish.
C. Choose Option Below
1 - Child Support Payment & Enforcement Information
2 - General County Information
3 - Name & Address Change
4 - Coupons and Direct Deposits section.
D. If Payment & Enforcement Information is selected, enter your Social Security Number.
E. For first time users, set Personal Identification Number (PIN). If PIN already exists, enter PIN.
F. Make selections from the menu.
G. Your inquiry can be ended at any time by hanging up.
To access your case specific information through the IVR, you must have your social security number and personal identification number (PIN) available. You chose your own PIN. Use the same PIN every time you call. If you need a new PIN, request a PIN reset form through the IVR. If you have a child support case in more than one county in Michigan, you will need the same PIN for all cases.
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Page Last Updated: 8/26/2003
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